Find the product you wish to purchase, select your options (RAM & SSD upgrades will speed up your computer) and click the Add to Cart button.

You can continue shopping or go view your cart, which will take you to our checkout page where you can log into your existing Tech Traders account to use saved information or register a new account.

We currently accept Visa and MasterCards only. All prices are charged in New Zealand Dollars (NZD).

Note that no payment information is stored.
We don’t store any payment information. Only personal details such as your name and address.

The e-mail with your receipt is sent the moment your payment is approved, and that should be almost immediately.

If you don’t receive an email receipt soon after, try checking your spam and if it’s still not there, contact us and we’ll check on our end as well.
Unfortunately, not at the moment.
Click “Working” when you register to show the field to put your company code. If you have missed this step during registration, you can add it in the edit your account page.
The different serial numbers do not matter. Original power chargers are picked randomly for your device.
Unfortunately, not all devices can have their RAM upgraded. But yes, some do. Please specify the model number of the device for which you want any upgrades.
Yes all refurbished and Ex Lease HP 1012 G1 and the like come with power adapter unless otherwise specified.
Generally for online payment, most of the credit/ debit cards are acceptable and Genoa pay finance is available only on selected items.  
Mostly, all devices we publish on the website are Grade ‘A’ devices. However, to make sure that we have a transparent deal relationship with our customers, we mention in the product description whether a device is grade “A”, “B” or “C” depending on the condition.

NOTE: Any device, with no grade mentioned in the description is by default “A” grade device.

Grade ‘A’ devices are in good physical and technical condition with no issues at all. 

Grade ‘B’ devices are in good working condition with no technical or functional issues at all. However, these might have slight scratches or in normal wear and tear condition. You can check the description of the product to know it’s conditon (e.g where the scratches are? or where there is a slight physical damage), if marked as ‘B’ grade.  

Grade ‘C’ devices might have both physical and functional issues. (e.g out of four USB ports only 3 works, or other similar issues. However such devices are still useable and in working conditions. To know the exact issue about a partcular product, kindly read the product description.  
It’s free on orders above $50.

Auckland: 1-2 days
North-Island: 2-3 days
South Island: 3-5 days

These are non-rural working day approximations. For rural deliveries, your item may take an additional 7-10 days.

If you are a student, we may allow you to upgrade and/or trade-in your computer purchases, depending on its value. For more information, check our trade-in page.

If you are not a student, we’ll consider you too!

90 days on all refurbished equipment. Some products will allow you to extend warranty for up to a year. This covers hardware problems only, excluding software and consumables such as the battery.

Minimum 12-month warranty on brand-new IT equipment.

For more information, read our warranty policy.

If your item is damaged or the wrong item, you can return your product through our Online Return Request Form during the return period (damaged items need to be claimed for return within 24 hours of delivery).

For more information, read our warranty policy.

We regret to lose our reputed customers, but you certainly can.

Simply send us an email mentioning that you want to cancel your account or contact us. We’ll sort the rest out and remove all your account data from our database upon your request.
Not all products are discounted, but you will be able to view the discounted pricing for the eligible products once you register on our website techtraders.co.nz
Yes, All refurbished and Ex-lease Hp Elite X2 1020 G1 and the like come with windows operation system.
Yes you can apply for Genoa pay, however it will be on their decision whether or not  you will receive finance.